I was in Shreveport for a doctor's appointment and found a beautiful 2016 Outback on Harvey Subaru's website. I called my husband and he told me to go drive it after my appointment. I did and I fell in love with it. (I was a Honda person for the last 20 years). Needless to say, my husband called Dustin. Dustin worked out a great deal and my husband surprised me with it. I've had two service experiences since we bought the car in March (the first was an oil change and I asked Brooke if they could take a ...
I recently brought my Outback to Harvey Subaru to have the windshield replaced. This was only my second time to use the service department. I was extremely pleased with this dealership after both service department experiences. During the first experience, I brought it in for the first oil change. I also asked Brooke (she is wonderful and very knowledgeable) if they could check the passenger side window (I was having an issue with it rolling down, then half way up, then back down). They changed my oil and fixed the window problem FREE of charge. I was so excited because ...
We just purchased our 1st Subaru. Based on the sales experience, it won't be our last! The entire sales team went above and beyond anything we have previously experienced in over 70 years of car buying. When we initially entered the dealership, we very treated like highly valued clients and treated with upmost respect. Their sales team was never 'pushy' but was very helpful by fully answering questions. They knew their products very well and explained everything in detail. Our overall buying experience was very easy. Initially my wife was hesitant about buying a vehicle she was not familiar with. ...
I've taken my WRX to Harvey's Subaru service center a few times for warranty work. Dealing with Josh is easy and he's very helpful. The mechanic does a good job diagnosing and repairing the vehicle and I've never had to return the vehicle for the same issue.
I was very impressed with the service work performed on our Outback. Josh Duet, service manager at Harvey Subaru, is friendly and professional. He explained the scope of work to be performed and went over everything again at completion. Also, the followup phone call to assure my satisfaction was a first for me from ANY dealership. Nice job!
Just recently took my car in for service for a recall on my Subaru Forester. The Service Manager Josh Duet made me feel like I was at a 5-star hotel! He opened the door for me as I was coming in and escorted me to the waiting area where there were free snacks and beverages. Afterwards, he explained the work done on my car and made sure I left happy. He is super friendly and professional and seems to take pride in his job.
Thanks Josh Always friendly and listens. Great service with minimum wait. Thanks again to Josh Duet. Comfortable waiting area. Kept apprised of work being performed.
Thank you Steven Belk for making the purchase of my Subaru, outback a pleasant experience. You was very professional and helpful, no pressure or hassle.
It is always a pleasure to get my car serviced at Harvey Subaru. Josh is terrific, very friendly and helpful. The service is prompt with very little wait time.
Josh had us in and out and out in record time. Even fixed my my tire!! Matt always makes me feel at home. I love Harvey Subaru and will never deal anywhere else!
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